Students:
- Technical assistance and counseling
- Individualized and group aid in the use of software and equipment
- Laptop configuration for connecting to the campus network
Professors:
- Technical assistance and counseling
- Training in WebCT and PowerPoint
- Document conversion (Optical Character Recognition – OCR) to Microsoft® Word, WordPerfect®, Text, RTF, HTML, and Acrobat Reader® formats.
- Image digitalization (does not include text) for class presentations
- Preparation of PowerPoint presentations for classes
- Publication of materials on WebCT, Intranet and/or Internet
Detailed service descriptions are available in the CIT rules.
Read the CIT rulesPDF here. (Acrobat® Reader required to view PDF files.)
Professional Services
Web Design
|
Service
|
Description
|
| First Page | This will include general information, images, Links in same page, etc. (framed and unframed) |
| Additional Page | Links to be followed from the first page. |
| Video | Convert, capture and publish video to the web |
| Audio | Convert, capture and publish audio to the web |
| 2D Logo | Creation and conversion of logos |
| 3D Logo | Creation and conversion of logos |
| Scanning | Images, Photos, Graphs |
| Image Editing & Enhancement | Apply effects to images |
| Web Programing | JavaScript, VBscript, CGI, Perl, PHP |
Networking
|
Service
|
Description
|
| Network Design | Local, Backbone and WAN design infrastructure. |
| Wiring | Installation of category 5 cable & fiber optics. |
| Server Installation (Windows NT) |
Installation of server with standard services (net protocols, Internet and LAN services, User templates, etc…) |
| Server Installation (Linux) | Installation of server with standard services (net protocols, Internet and LAN services) |
| Microsoft Exchange Server | Installation and configuration, client configuration |
| Microsoft Proxy Server | Installation and configuration |
| Microsoft Backoffice SBS | Installation of server with standard services (net protocols, Internet and LAN services, User templates, etc…) |
| Security Consulting | Evaluation of security measures (physical, electrical and information systems ) |
Service Contracts
|
Service
|
Description
|
| Standard | Unlimited phone support, one (1) scheduled monthly maintenance visit, 48 hr max. response time. |
| Networked 1 (Peer-to-Peer) |
Unlimited phone support, one (1) scheduled monthly maintenance visit, 48 hr max. response time. |
| Networked 2 (Server based) |
Unlimited phone support, one (1) scheduled monthly maintenance visit, 24 hr max. response time. |
| Premium | Unlimited phone support, one (1) scheduled weekly maintenance visit, 24 hrs max. response time. OS & Application software problems. |
| Super Premium | Unlimited phone support, one (1) scheduled weekly maintenance visit, 8 hrs response time. Software bug repair. OS & Application software problems. |
Distance Learning (WebCT)
|
Service
|
Description
|
| Course Hosting | Web Hosting for your course |
| WebCT Design | Webpage development, multimedia for the web, resource coordination, and structure development. |
| WebCT Designer Course | Introductory course for designers |
| Technical Support | Technical assistance for course designers |
| Web Authoring Tools Seminar | Workshop with web authoring tools you can use to complement WebCT |
Seminars
|
Seminar
|
Description
|
| MS Word | 1 Day workshop. Learn how to create tables, format a documents, insert objects, links to the web. |
| MS Excel | 1 Day workshop. Learn simple databases, formulas, spreadsheets. |
| MS Power point | 1 Day workshop. Learn how to create a presentation, format for different media presentations, web publishing. |
| Internet Basics | 1 Day workshop. Internet Explorer & Netscape, Search Engines, Web Mail, Plug-ins. |
| 1 Day workshop. Outlook, Outlook Express, Netscape Messenger, Web Mail, VMS Mail, Pine. | |
| Internet Utilities | 1 Day workshop. FTP, IRC & Chat, Telnet, E-mail, Zip files, News Groups. |
| Web Authoring 1 | 1 Day workshop. HTML, Embedded Media, Netscape Composer. |
| Web Authoring 2 | 1 Day workshop. DHTML, Forms, Simple Scripts. |
For additional information please contact:
Email: cit.rcm@upr.edu
Call 787-758-2525 x.1980 or fax 756-8475.
Special arrangements can be made based on projects.