Services

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Students:

  • Technical assistance and counseling
  • Individualized and group aid in the use of software and equipment
  • Laptop configuration for connecting to the campus network

Professors:

  • Technical assistance and counseling
  • Training in WebCT and PowerPoint
  • Document conversion (Optical Character Recognition – OCR) to Microsoft® Word, WordPerfect®, Text, RTF, HTML, and Acrobat Reader® formats.
  • Image digitalization (does not include text) for class presentations
  • Preparation of PowerPoint presentations for classes
  • Publication of materials on WebCT, Intranet and/or Internet

Detailed service descriptions are available in the CIT rules.
Read the CIT rulesPDF here. (Acrobat® Reader required to view PDF files.)

 

Professional Services

Web Design

Service
Description
First PageThis will include general information, images, Links in same page, etc. (framed and unframed)
Additional PageLinks to be followed from the first page.
VideoConvert, capture and publish video to the web
AudioConvert, capture and publish audio to the web
2D LogoCreation and conversion of logos
3D LogoCreation and conversion of logos
ScanningImages, Photos, Graphs
Image Editing & EnhancementApply effects to images
Web ProgramingJavaScript, VBscript, CGI, Perl, PHP

Networking

Service
Description
Network DesignLocal, Backbone and WAN design infrastructure.
WiringInstallation of category 5 cable & fiber optics.
Server Installation
(Windows NT)
Installation of server with standard services (net protocols, Internet and LAN services, User templates, etc…)
Server Installation (Linux)Installation of server with standard services (net protocols, Internet and LAN services)
Microsoft Exchange ServerInstallation and configuration, client configuration
Microsoft Proxy ServerInstallation and configuration
Microsoft Backoffice SBSInstallation of server with standard services (net protocols, Internet and LAN services, User templates, etc…)
Security ConsultingEvaluation of security measures (physical, electrical and information systems )

Service Contracts

Service
Description
StandardUnlimited phone support, one (1) scheduled monthly maintenance visit, 48 hr max. response time.
Networked 1
(Peer-to-Peer)
Unlimited phone support, one (1) scheduled monthly maintenance visit, 48 hr max. response time.
Networked 2
(Server based)
Unlimited phone support, one (1) scheduled monthly maintenance visit, 24 hr max. response time.
PremiumUnlimited phone support, one (1) scheduled weekly maintenance visit, 24 hrs max. response time. OS & Application software problems.
Super PremiumUnlimited phone support, one (1) scheduled weekly maintenance visit, 8 hrs response time. Software bug repair. OS & Application software problems.

Distance Learning (WebCT)

Service
Description
Course HostingWeb Hosting for your course
WebCT DesignWebpage development, multimedia for the web, resource coordination, and structure development.
WebCT Designer CourseIntroductory course for designers
Technical SupportTechnical assistance for course designers
Web Authoring Tools SeminarWorkshop with web authoring tools you can use to complement WebCT

Seminars

Seminar
Description
MS Word1 Day workshop. Learn how to create tables, format a documents, insert objects, links to the web.
MS Excel1 Day workshop. Learn simple databases, formulas, spreadsheets.
MS Power point1 Day workshop. Learn how to create a presentation, format for different media presentations, web publishing.
Internet Basics1 Day workshop. Internet Explorer & Netscape, Search Engines, Web Mail, Plug-ins.
E-mail1 Day workshop. Outlook, Outlook Express, Netscape Messenger, Web Mail, VMS Mail, Pine.
Internet Utilities1 Day workshop. FTP, IRC & Chat, Telnet, E-mail, Zip files, News Groups.
Web Authoring 11 Day workshop. HTML, Embedded Media, Netscape Composer.
Web Authoring 21 Day workshop. DHTML, Forms, Simple Scripts.

 

For additional information please contact:
Jose Luis Quiñones via e-mail, call 758-2525 x.1980 or fax 756-8475.
Special arrangements can be made based on projects.